ode to trends...
ODE Management is a Professional Speakers Management Agency with offices in Australia and the USA. We are seeking an experienced ‘Chief of Client Relations’ to join our fun sales team.
You will need to be super organised, have a confident personality and extensive experience in sales and account management. A passion for personal development would also be a bonus. Our speaker team range from inspirational authors, business leaders and media personalities.read more >
If you work in telecommunication then you know Cloud computing is all the rage.
But what you may not know is that, behind this influx in cloud computing, lies an environmental motivator.
A recent study from Microsoft compared the environmental footprint of running business software internally or with an outsourced provider (in this case, Microsoft). The study showed that, compared to running their own applications, by outsourcing companies can reduce the energy use and carbon footprint of computing by up to 90 percent!read more >
Everywhere you look right now, there are carriers trying to muscle in on the mobile wallet and payments space and rightly so. There are already a plethera of mobile carriers fully engaged in mobile payments right now, from Safaricom in Kenya, Orange (with Barclays) in the UK, the list goes on.read more >
If you were watching the Winter Olympics closely, you’ll have noticed that many of the medal winners are using special mental rituals to maximize their performance.
In any one day of working in the telco sector you will most likely be faced with a high workload, a multitude of meetings with varying departments and an expectation that you are constantly 'on'. Many of these same techniques from Sochi can be used by those working in this space to improve their results.read more >
You’re in a meeting with some of the big wholesale buyers of your newest business product.
It’s been a labour of love, your team has spent months perfecting the technology & positioning. You are feeling confident & prepared.
You leave the meeting & replay the positive words that were said by the client... but they don’t buy, why?read more >
First the good news. Routines and habits are a useful and essential part of running a successful business, and indeed a successful life. Routines bring order to chaos. When you are so busy that you don’t know what day it is, so tired that you’re chugging down double short blacks like they’re ice-cold lemonade on a hot day, and so stressed that you’re having five minute conversations with people and then walking away with no idea what it was that they said, it is of some comfort to at least be able to sit at the same desk, drink from the same coffee mug and go to the same place to buy lunch. When you impose structure upon your work day you feel more organised and in control.read more >
My first job out of university was taking complaints for Telstra. I joined the company about a month before Optus joined the market and within 6 months of joining I had been made supervisor - such was the rate of attrition under a barrage from customers who had an alternative for the first time in Australian history.read more >
Working in telecommunications, you engage with people on a very personal level. Your business is connecting people around the world, whether it’s for their business or for their relationships.
In this day and age we place a great deal of importance on split second connectivity, we want to send an email and we want to send it NOW. We want to call our partners & we want to do it NOW. So there is no angry customer quite like an angry telco customer.read more >
What makes a high performer? Why do some people achieve greatness and others get left floundering behind?read more >
The status quo is being disrupted, business as usual is no longer acceptable and nowhere is this more apparent than in the telecommunications sector.read more >
Silos – they are a part of any large corporation – and they are the enemy of innovation & creativity.
Too often, in the big telecommunications companies, you will find marketing on one floor, distribution in a different building, sales on an entirely different floor, possibly even split across different states.
And what falls down the gaps? Genius ideas, a wealth of knowledge and team morale.read more >
The core problem with credit cards today for consumers is that they are fundamentally designed to encourage spending, in order to generate revenue for card companies and issuing banks. While debit cards are marginally better for consumers on an interest rate perspective, the lack of visibility on spend and overdraft fees means that in the US the average consumer pays $225.00 in fees per year on a debit card/checking account – that includes all those “free” checking accounts, which are anything but!read more >
Nature is valuable. But figuring out how valuable has been challenging. By some measures, the services that nature provides business and society — clean water, food and metals, natural defense from storms and floods, and much more — are worth many trillions of dollars. But that number is not helpful to companies trying to assess how dependent they are on natural resources, or how to value them as business inputs.read more >
There is a very long held assumption that economics is a bunch of very serious people talking about very serious, and dare I say boring, things. But I’m here to prove that just isn’t true!read more >
In an age where daily life is lived at breakneck speed, are we losing the ability to enjoy downtime to our own detriment?read more >
Do you know why the vast majority of people leave their jobs? Many of you will be thinking money or perhaps long hours, or perhaps boredom. But none of these valid reasons play as big a part in driving someone from their job as a sense of not being valued.read more >
Ok, we’re one month into the new year, how are you going? Not quite where you were hoping to be? More often than not, one month into the new year our resolutions are long forgotten. So here’s a short business reset to get you back on the straight and narrow and hurtling toward a brighter business future.read more >
In the ever-growing world of smartphones and smartphone users, one thing has become fairly clear: We all love our own phone, but we hate yours. A self indulgent view of life amongst mobile & social technologies.
Mobile life has become the norm, but it doesn’t mean we all have equal ideas about it.read more >
I genuinely believe my accident was a blessing for me.
I know that sounds crazy, how could an event that nearly killed me and left me down some limbs be a blessing?read more >
I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the industry there. .
Enshrined in the banking culture and in bank regulations is the perceived 1:1 relationship between branches and Financial Inclusion. This is not unheard of in developed economies either, but in India it is so much a part of the culture that no one has rethought this paradigm in a very long time. The assumption simply is that if India wants inclusion, it needs more branches.
India has just 110 branches per million persons, compared with the USA which has more than 300 branches per million persons, and Spain which has an incredible 900 branches per million persons, with the next nearest in the EU being Italy with 650/mm.
In most developed economies the CAGR of aggregate number of bank branches is -2% to -4% annually these days, and is trending towards a steeper decline. Some economies like Australia have been slow to start this decline, but a normalized range of branch density for most developed economies probably is around 100-150 branches per million.
I know this in itself will generate much debate, but bear with me here.read more >