As President of banking phenomenon Moven, Alex Sion is set to change the banking world as we know it, impacting every aspect of the way in which banks operate and interact with their customers.
As an advisor on digital strategy and disruption to global financial leaders such as HSBC, Citi, Bank of Montreal, Bank of Scotland and Barclays, Alex is one of the leading voices in the financial services industry.
Alex is a recognized thought leader, speaker and panelist in the financial services space. He has spoken at large financial services conferences such as American Banker, BAI, Finnovate, Forrester Customer Experience Form, and Association of Financial Technologies. He has also spoken at global leadership forums and executive summits for firms such as: Toronto Dominion, Merrill Lynch, Morgan Stanley, Bank of Montreal, Royal Bank of Scotland, Barclays, Regions Bank, and BBVA.
Alex's wealth of financial services experience, his deep digital industry knowledge and proven success in creating and leading technology teams to world-class implementation is second-to-none
Alex is a recognized speaker and panelist in the financial services space, he will continue this thought leadership role with the full support of the Movenbank family.
5 Predictions for the Next Five Years in Retail Banking
The retail banking industry is at a key turning point. The cost of managing customers through massive branch networks is outstripping many banks' ability to generate profits.
Meanwhile, a jaded consumer base increasingly interacts with their banks through virtual channels.
Ultimately, these two forces will lead to new distribution models, customer experience platforms, crowd-sourced business models and other game-changing innovations that will redefine the banking industry.
In this session, Alex Sion, President of Movenbank, will share his predictions for the next five years in retail banking, and his recommendations for what financial institutions must do in order to stay ahead of the curve.
Reaching the Next Gen Affluent
For the Baby Boomer generation, affluent service was a combination of high-touch & high class: a personal banker, exclusive events, mahogany furniture and plush carpets. For Generation X, the first group to grow up in the digital and internet age, affluent morphed to include some degree of empowered self-direction and access. For generations growing up today where digital, internet, social and mobile are the norm...what will "affluent service" mean to them? What impact do these changing expectations have on the future of retail financial services: both banking and brokerage/wealth management?
In this session, Alex Sion, President of Movenbank, will share his perspective on the changing needs and perceptions of the affluent consumer. He'll also explore the direct implications on the marketing, distribution, sales and service models for serving affluent customers. Answering questions like:
- Do mobile and social matter? How & why?
- What does "financial planning" look like in a mobile and social world?
- What is the future role of the financial advisor?
- How to make money and win with the mass affluent customer?
Who says that you have to be under the age of 30 and single to launch a start up? Who says that having 2 kids, a wife and a mortgage prohibits you from taking a hard left turn at the point in your career where you should begin to coast and rest on your laurels? Who says that disruption and innovation are the privileged territories of the young, brash and idealistic with little to lose?
In this session, Alex Sion, President of Movenbank, will share his experiences in launching one of the most innovative and disruptive firms in the U.S. start-up community. Movenbank is using mobile payments, social and big data to transform the way people think about money and everyday banking. But in order to launch Movenbank, Alex had to first transform his ideas about career, life, and the meaning of success. Learn about and be inspired by the story of the journey.
What does it take to drive innovation in perhaps the most stubbornly conservative of all industries: Banking? First, you need a vision of the future. Second, you need the courage and confidence to re-write things that have been written in stone and to get those stones thrown at you. Third, you need to forget everything you know, then stop...look...and listen.
In this session, Alex Sion, President of Movenbank, will talk about the process of disruption and innovation within the context of the Movenbank journey. How did the idea of Movenbank "happen"? How did an idea become a concept? How did a concept organize into a team that embarked on a mission to re-invent perhaps the biggest industry of all? And how did that idea get "sold"? -- to the market, to investors, to customers, and to the team itself?
How to use mobile technology to increase financial services CRMOctober 8th 2012
Using mobile devices such as smartphones and tablets is one of the main ways that upscale financial services companies can increase customer interaction and build loyalty.
Affluent consumers, more than anyone else, expect to interact with their financial services representatives both in-person and not via with mobile devices such as smartphones and tablets. Providing a comprehensive and consistent mobile strategy for consumers will help to increase brand loyalty.
The Mobile Payments Eco-SystemJune 6th 2012
From the Idea Engineers Blog:
Closed loop contactless cards, such as Octopus, Oyster & Ez-Link, has been gaining mainstream scale and has penetrated by major sectors such as transport, payment, and retailing. Contactless card technology can now expand its domain of applicability by adding contactless functionality to the mobile phone. The Near Field Communication (NFC) mobile service, which leverages the current contactless infrastructures, particularly those based on industry schemes like VISA or MasterCard, has in the last year seen some major announcements and implementations. In countries like Korea and Japan, services benefiting from the convergence of contactless card technology and mobile phones have already been introduced commercially, and these converging services are ubiquitous and successful.
Mobile at PoS & AdvertisingMarch 7th 2012
eriously...mobile at point of sale will change advertising as we know it
In Wikipedia, the universal arbiter of debates on definition or trivia, "Advertising" is defined as follows: a form of communication used to encourage or persuade an audience to continue or take some new action.