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Alex Sion

With over 18 years of experience in business, technology and marketing strategy for financial services firms, Alex Sion is poised to become one of the industry's greatest disruptors.

As President and co-founder of global banking phenomenon Moven, Alex Sion is set to 'take on' and change the banking world as we know it, impacting every aspect of the way in which banks operate and interact with their customers.

As an entrepreneur, educator and strategic digital advisor to leading institutions such as Citigroup, Barclays, Royal Bank of Scotland, Wharton School, Georgetown University and General Assembly; Alex is one of the leading voices in Fintech.

Alex is a recognized thought leader, speaker and panelist in the financial services space. He has spoken at large financial services conferences such as American Banker, BAI, Finnovate, Forrester Customer Experience Form, and Association of Financial Technologies. He has also spoken and conducted workshops at global leadership forums and executive summits for firms such as: Toronto Dominion, Merrill Lynch, Morgan Stanley, Bank of Montreal, Royal Bank of Scotland, Barclays, Regions Bank, and BBVA.

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My topics...

Personal Finances and Wealth Management

Traditional views on financial and life planning have been based on rigid assumptions on the way people live, work and plan for the future. But a new phenomenon has developed, and the lifestyles of the next wave of customers are far from traditional with many in the "Gig Economy" earning secondary and tertiary streams of income. They want different things; moving jobs, freelancing, renting out their properties — saving and investing their money in new ways. 

Rigidity won't work and predictability is a thing of the past. So to everyone and anyone in the business of money management including banks, financial services organizations, retail insurance companies, tertiary education and even government institutions... take heed and keep up! 

The New Impossible is about creating a new trajectory; it is a call to action challenging the status quo of banking and financial services industry. It's time to throw away the old map and design new products, processes and customer experiences that will actually meet the needs of this market.

Alex provides a roadmap for servicing the millennial generation with a new approach for personal financial services.

The New Possible is your new North, and Alex has the roadmap.

Getting the Elephant to Dance

What does it take to drive innovation in perhaps the most stubbornly conservative of all industries: Banking & Financial Services? First, you need a vision of the future. Second, you need the courage and confidence to re-write things that have been written in stone and to get those stones thrown at you. Third, you need to forget everything you know, then stop... look... and listen.

Who says that disruption and innovation are the privileged territories of the young, brash and idealistic with little to lose?

In this session, Alex Sion, co-founder and President of Moven — the world’s first downloadable bank — will share his experiences in launching one of the most innovative and disruptive firms in the U.S start-up community. Learn about and be inspired by the story of the journey including:

  • How he turned this ground-breaking innovation into a workable concept
  • “Selling” to the market, investors and customers

5 Predictions for the next five years in Retail Banking

The retail banking industry is at a key turning point. The cost of managing customers through massive branch networks is outstripping many banks' ability to generate profits.

Meanwhile, a jaded consumer base increasingly interacts with their banks through virtual channels.

Ultimately, these two forces will lead to new distribution models, customer experience platforms, crowdsourced business models and other game-changing innovations that will redefine the banking industry.

In this session, Alex Sion, President of Moven, will share his predictions for the next five years in retail banking as well as share key recommendations on what financial institutions must do in order to stay ahead of the curve, survive and thrive.

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Watch me...

What is 'The New Possible' in the Gig Economy?

July 22nd 2016

There can be absolutely no denying it, the way that the world works, relates, spends and saves money has fundamentally changed. This represents a huge opportunity for banks, financial services and anyone in the customer service space to start designing for the future. In this video-clip banking innovator, cofounder and president of Moven, Alex Sion introduces the 'new possible'. It's time to design a new North... are you ready?

How to use mobile technology to increase financial services CRM

October 8th 2012

Using mobile devices such as smartphones and tablets is one of the main ways that upscale financial services companies can increase customer interaction and build loyalty.

Affluent consumers, more than anyone else, expect to interact with their financial services representatives both in-person and not via with mobile devices such as smartphones and tablets. Providing a comprehensive and consistent mobile strategy for consumers will help to increase brand loyalty.

The Mobile Payments Eco-System

June 6th 2012

From the Idea Engineers Blog:

Closed loop contactless cards, such as Octopus, Oyster & Ez-Link, has been gaining mainstream scale and has penetrated by major sectors such as transport, payment, and retailing. Contactless card technology can now expand its domain of applicability by adding contactless functionality to the mobile phone. The Near Field Communication (NFC) mobile service, which leverages the current contactless infrastructures, particularly those based on industry schemes like VISA or MasterCard, has in the last year seen some major announcements and implementations. In countries like Korea and Japan, services benefiting from the convergence of contactless card technology and mobile phones have already been introduced commercially, and these converging services are ubiquitous and successful.

     
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