My tips include:
- Be an expert when selling to Gen Y – if you don’t know the answer to even one question, you will lose their respect.
- If you turn up to meet a boomer with a poorly presented presentation you won’t get a look in
- Gen X have a story to tell, and it’s your job to listen
Once you understand what drives each of the age groups at a fundamental level, you will be able to adapt any sales pitch, tailor any client conversation and even harness your skills for personal use.