In the telecommunications sector you are in the business of connecting people - but there is often a BIG disconnect when it comes to communicating in teams & with clients.

We are all good at hearing words & tone but we all stumble when it comes to reading body language.

In this short video I’m going to touch on a few of the key tips I talk about in my Body Language keynote.

After you’ve watched it you will be able to read:

• When someone’s words are supporting you but their bodies are blocking you
• The one sure fire way to bring a client or buyer back after they switch off
• The one stance you should never pitch or sell to!

Whether you work in a big corporate telco company or you are a smaller provider, whether you struggle with communicating to your colleagues, closing sales with buyers or understanding the needs of your customers, this is a simple toolkit to get you reading & understanding body language.