ode to trends...
2013 will be looked back on as the year that marked the Death of the Gatekeeper. Known technically as ‘disintermediation’, recent years have seen the viability and necessity of middlemen significantly eroded – an erosion that will gather pace in the coming 12 months.
From travel agents to financial planners and stockbrokers, modern technologies and the Internet in particular have seen a profound change in the nature of distribution. The gates have been blown wide open – consumers can now connect directly with service providers and have access to ample information with which they can make intelligent buying decisions.READ MORE
eriously...mobile at point of sale will change advertising as we know it
In Wikipedia, the universal arbiter of debates on definition or trivia, "Advertising" is defined as follows: a form of communication used to encourage or persuade an audience to continue or take some new action.READ MORE
It's almost become cliche to observe that the retail sector is in trouble. However, virtually every industry is having to reinvent itself and innovate to stay relevant in a world with changing market dynamics, models of communication and delivery as well as tastes and values.READ MORE
It is harder make a buck in retail today than ever before. Recent years have seen the retail sector buffeted by a series of fierce and disruptive headwinds.READ MORE
In this profile on the future of retail and consumer innovations, author and futurist Mike Walsh talks about the influence of social media on consumer behavior. He uses real-life examples like Japan's Tokyo Girls collection, which enables attendees to use their cell phones to scan the dresses they see and instantly order them. This segment appeared on Carte Blanche, a South African TV current affairs program.READ MORE
There are those that will tell you it will be many years before mobile payments is mainstream. You'll hear figures like 2014, 2016 or even later bandied around as to when mobile payments will hit mass adoption. However, I believe the primary measure to focus on when looking at these sorts of predictions is first and foremost exhibited customer behavior – the predilection to a shift in the way they pay, bank, purchase or shop.READ MORE
Walmart's efforts to green its supply chain are about to get much more effective. Sustainability will now play a role in its merchants' performance reviews, which help determine pay raises and potential for future promotion. This is a big deal: these merchants are high-level managers responsible for multibillion-dollar buying decisions. They're the people who determine which products appear on the shelves of the world's largest retailer.READ MORE