Through the looking glass… 2014 predictions

2014 is upon us, a year that is already showing signs of being a devastatingly successful year for the transformation towards digital nativity… so what do I see the year bringing to the world of culture, behaviour and technology.

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A Dummies Guide To Bitcoin

Bitcoin has been in the news a lot lately.

Involved in everything from space travel with Virgin Galactic, NFC with Nio Card and even Snoop Dogg‘s next record.

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Why I Deleted Facebook

I recently took the bold step of deleting Facebook... and the experience was incredibly revealing.

Now I guess I should be clear up front. I haven't dropped out of the Facebook world entirely – doing so would spell almost certain death socially and commercially. However, a few weeks ago I did take the dramatic step of deleting the Facebook App off my smartphone and only checking my feed when on my laptop.

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The Problem With Coin

San Francisco startup Coin today announced its first product — a credit card-sized device that digitally stores up to eight credit, debit, gift, or membership cards, and lets you switch between them by pressing a circular button on its surface.

It works with conventional ATMs and payment terminals but all is not as smooth as it seems. Here, Banking innovator and founder of Moven Bank Brett King, looks at the potential pitfalls of this product & what it means for the future of banking.

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My Analogue Heart

Anders Sorman-Nilsson is a Sydney-based global futurist and innovation strategist whose clients include Apple, Johnson & Johnson, and the Commonwealth Bank, as well as his mum's local bricks and mortar menswear shop in Sweden.

In this insightful excerpt from his new book 'Digilogue' Anders reminds us that whilst the world is going tech crazy, there is still very much a place for the traditional; from the analogue Christmas card to the time spent creating a holiday feast. The perfect balance between the past and future is where enduring businesses & brands will prosper.

As a special offer to celebrate the close of 2013, when you confirm Anders to speak at a conference or event before 31st January 2014, you will receive 50 copies of his book 'Digilogue: How to Win the Digital Minds and Analogue Hearts of Tomorrow's Customer' complimentary.

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Bounce Forward Into 2014

On 11 September 2001 the world stood still — it was a crisis almost beyond imagining.

When the first plane crashed into the World Trade Center in New York, the world was shocked.

As the second plane crashed into the towers and the world realised it was not an accident, the scale of the horror became apparent.

As far as crises go, September 11 was monumental and the images we saw on that terrible day will be seared into our memories forever.

And yet even that crisis created new opportunities.

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The Importance of Local in Global

Anders Sorman-Nilsson is a speaker and researcher at the very forefront of futurism. Through his think tank Thinque, Anders works with some of the planet's biggest companies to anticipate trends that will disrupt their business.

In this article, through his passion for bringing the digital minds together with the analogue hearts of each business, Anders looks at how companies are going to be impacted by a workforce & consumer base that has never known a world without smart phones & online gaming...

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When is a Dollar a Dollar?

Scott is a visionary and banking innovator who, as Movenbank's Chief Mobile Officer is poised to disrupt the banking services industry with a mobile-centric offering unlike any other. In this fascinating piece Scott explores what our physical money actually means and how we can expect this to change in the not so distant future.

Some say that it makes the world go round, others call it the root of all evil. But what exactly is money? Why do we need it? And where did it come from?

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Making Better Travel Decisions with Big Data

The real issue with big data today is not defining what it is, but from a business perspective, knowing how to get value from it. Here's my take. Big data is not about big technology - it's just about making better decisions.

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THE FUTURE OF CONNECTIVITY AT 30,000 FEET

I'm 30,000 feet in the air. I am currently west of Chicago en route from JFK to LAX.

Because I was delayed from JFK and have a connection in LAX to Sydney, which I could well miss, I am nervously following our progress on www.flightstats.com, which is tracking AA181 live.

I am browsing the web from 30,000 feet on www.gogoair.com ... live.

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Creating the collaborative retail experience

Brett King has unraveled the secrets of marketing to Gen M, the 'multi-tasking generation'.

Already a force to be reckoned with and driving unprecedented change in the banking industry, Brett knows how the psychology of buying is changing now that the digital natives have come of age.

This is a new generation. One that no longer needs or wants direct interaction with a brand - traditional marketing doesn't work and they are pathologically adverse to being marketed at.

It's no longer about storefront vs ecommerce, it's about more than having a Facebook page. To survive your business needs to understand how Gen M connect to the world around them and how they experience retail - and more importantly how the retail experience needs to become almost entirely disconnected from the traditional model of sales marketing.

In this disturbing and insightful piece for The Huffington Post, Brett King outlines the changes that are happening in a Gen M dominated retail world, and how you can get on board.

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Digital Darwinism - is your brand evolving?

Is your business adapting to the Digilogue?

In this sensational video futurist Anders Sorman-Nilsson discusses Digital Darwinism, the core truth of how businesses need to relate to real people in today's digital world.

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Reviving retail – how smart retail brands are winning in the digital age

It is harder to make a dollar in retail today than ever before. Recent years have seen the retail sector buffeted by a series of fierce and disruptive headwinds.

Indicative of this fact, consider the raft of retail brands such as Payless Shoes and Borders that have had little alternative than to file for bankruptcy as the going has gotten tough.

While a combination of factors have contributed to the woes of retailers, it is perhaps the ever-growing threat of technology and online competition that has had the greatest impact.

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Your Franchisor and The Digital Future

Will you be getting the best from your franchisor when it comes to communications? Today's highly digitised environment brings a different perspective to the landscape writes Anders Sorman-Nilsson. 

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The Underbanked don't need banks anymore!

Do the underbanked really need bank accounts anymore? With the introduction of mobile financial options, more and more people are opting out of traditional bank accounts and turning to the myriad of financial options that are becoming available as an alternative to traditional checking accounts. Between pre-paid debit cards, gift cards, Western Union accounts, Paypal, pre-paid cell phones, mobile wallets available, social payment systems, the PayNearMe service, and Peer 2 Peer lending taking off, people can avail themselves of all the benefits of banking without having to enter a bank branch or deal with fussy application procedures and small print fees. Join Breaking Bank$ to discuss the way that people are turning to these options with Rachel Schneider with the Center of Financial Services Innovation and Danny Shader, the CEO of PayNearMe, which allows those that have opted out pay for rent, utilities and bills in cash from convenient locations they visit every day.

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3 Ways To Improve Your Retail Website Sales.

We've all heard that the future of retail will be e-commerce, but the sad truth about most websites is that they don't bring in many sales.

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Mobile Payments - What does this mean for Retail?

There are those that will tell you it will be many years before mobile payments is mainstream. You'll hear figures like 2014, 2016 or even later bandied around as to when mobile payments will hit mass adoption. However, I believe the primary measure to focus on when looking at these sorts of predictions is first and foremost exhibited customer behavior – the predilection to a shift in the way they pay, bank, purchase or shop.

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Future Of Retail

In this profile on the future of retail and consumer innovations, author and futurist Mike Walsh talks about the influence of social media on consumer behavior. He uses real-life examples like Japan's Tokyo Girls collection, which enables attendees to use their cell phones to scan the dresses they see and instantly order them. This segment appeared on Carte Blanche, a South African TV current affairs program.

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Reviving Retail – How Smart Retail Brands Are Winning In The Digital Age

It is harder make a buck in retail today than ever before. Recent years have seen the retail sector buffeted by a series of fierce and disruptive headwinds.

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Breaking Down the E-Wall at Dare Sydney

In this short video filmed at the 2013 Dare Sydney Showcase Chris Helder discusses 'Breaking Down the E-Wall'.

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Future of Work: Digilogue and T-Shaped

Have you wondered what aptitudes will position you ideally for a career in 2020? How do you choose the right career that even exists in 2020? Are your qualifications supporting you in an uncertain future? How do you combine tradition and technology in you choice of work?

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The Ultimate Book of Influence - A Sample Chapter

How important is face-to-face influence in a world of email, text messaging and social media? Clearly influence has changed. But is it still as important as it used to be?

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What will be the office of the future?

What will be the office of the future? We were told that new technology would allow us to work from home, meet virtually and avoid travel – but if anything, as Yahoo employee recently found out – offices spaces are becoming more important and we are travelling more than before. The answer as to why may have as much to do with emerging ideas about innovation as an economic theory from the 19th century – Jevon's Paradox

Footage sourced from Cassidy Turley's State Of Real Estate 2013.

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Quick Draw Digilogue

As some organisations careen recklessly into the digital future and others are left behind by remaining steeped in the ways of old, thought leaders are coming to realise there is an important middle ground. Most o6en that's where your customers and clients want you to be, the place where digital and analogue converge -­ the 'digilogue'. In the digilogue it is understood that digital satisfies a customer's mind while analogue soothes the heart.

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Social Media Is Just Getting Started

Last year Facebook hit one billion users. It is reported that the average Facebook user spends 75 minutes per day using Facebook. Globally smartphone growth year-on-year was at 42 percent in 2012, with 17 percent global penetration, but more significantly with most developed economies expecting 70-80 percent smartphone penetration within a couple of years. This has led to massive increases in social media use over mobile. WeiXin, a new Social Mobile Network powered by TenCent in China, took 14 months to reach 100 million users, and just six more months to reach 200 million. Snapchat, based in the United States is sending 60 million mobile-initiated photos per day, or five billion snaps in little over a year.

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Unleashing Collaboration

As a Telecommunications company you already pride yourself, on connecting people so that they can communicate more effectively, but are you tapping into the wisdom that can be found within your organisations network. In this video Dom Thurbon, discusses how to use social networks internally to increase communication, team work and the overall performance of your organisation.

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Breaking down the E-Wall

Because the digital age has created a virtual electronic wall (E-WALL) in which our clients can now hide behind, the pattern of communication has become less about face to face. It is acceptable to do business via e-mail. We all need to embrace the digital age as it has provided our world with an unprecedented level of access to communication at the touch of a button, but face to face selling skills have not become redundant. In fact they are more important than ever if we are to learn how to BREAK DOWN THE E-WALL. This is about selling in the new reality.

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Just Slide to Power Off….

I was chatting with the fellow presenter at a conference in Singapore a few weeks ago about mobile phones and mobile devices and he said, “It’s used to be my barometer of interest…” As he presents he noticed when and where people reach for their phones and devices during his presentation because, as he described it, “it’s where the choice of the participant became ‘pay attention to the speaker’ or ‘pay attention to my device’ kicked and I would watch their attention tilt away from me to their damn devices.”

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Communicating Isn’t that Simple

One might be tempted to assume that anyone who works in telecommunications is a pretty good communicator because, after all, that is what you do; you help people communicate. But communication – even before Wi-Fi, twitter and smartphones- has never been simple.

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The Importance of The Local in Global

My Futurist Question Remains…..

The question is whether the entry and cementation of digital natives in the workforce will change the importance of local connections. Some believe it will. And the reason for this is digital collaboration. There is currently millions of people online, playing and collaborating on multi-player platforms like World of Warcraft, and they are creating new types of behaviours, leadership skills, and communication efficiencies.

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The End of High Street Banking as We Know It

In 1961, Monash University in Melbourne, Australia bought its first computer – the Ferranti.

It had 1K of memory, cost $360,000 (£220,000) and was the size of a whole room. A typical mid-range laptop computer today has 250,000 times the memory, is 4-8 million times faster and costs 1/500th of what the Ferranti cost as a computing platform. This process, the acceleration of technological capability, is known as Moore’s law – and it has meant that since the late 1800s, the rates of technology adoption and diffusion into society have kept getting faster.

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Digilogue: Connecting with Digital Minds and Analogue Hearts

As some organisations careen recklessly into the digital future and others are left behind by remaining steeped in the ways of old, thought leaders are coming to realise there is an important middle ground. Most often that’s where your customers and clients want you to be, the place where digital and analogue converge – the ‘digilogue’. In the digilogue it is understood that digital satisfies a customer’s mind while analogue soothes the heart.

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Banking is no Longer A Place

In this video, Brett talks about the latest trends that are redefining financial services and payments.

From the global scramble for dominance of the mobile wallet, the expectations created by tablet computing, the operationalizing of the cloud and the explosion of social media he explores: How Social Media has exposed pricing, over-regulation, outdated processes and poor policy, How mobile technology is completely changing the context of banking, How customer advocacy is killing traditional brand marketing, and the growth of the ‘de-banked’ consumer who doesn’t need a bank at all.

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The Death of the Gatekeeper

2013 will be looked back on as the year that marked the Death of the Gatekeeper. Known technically as ‘disintermediation’, recent years have seen the viability and necessity of middlemen significantly eroded – an erosion that will gather pace in the coming 12 months.

From travel agents to financial planners and stockbrokers, modern technologies and the Internet in particular have seen a profound change in the nature of distribution. The gates have been blown wide open – consumers can now connect directly with service providers and have access to ample information with which they can make intelligent buying decisions.

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Selling in the new reality: Breaking down the E-Wall

Business is different in the new reality

The way that business and sales are done today is different. Business and brands are embracing the digital age and are using online tools and social media more than ever to promote and sell. We live in a world where decision makers are online and contactable 24.7. Being "out of the office" means nothing as workers adjust to engaging in a new era of work/life balance. So why then has the ability to close a sale become harder? Why have the timelines to get a contract signed stretched out?

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Digilogue Sales: Connecting analogue & digital worlds

The world of sales is going through a massive paradigm shift. Gone are the days when sales people could rely solely on great interpersonal skills, presumptive closes, and wining and dining clients. Nowadays, these analogue, high touch, and face2face abilities must be complemented by digital, high tech, interface2interface abilities. No longer is your analogue sales expertise enough, you must also become digitally savvy.

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How to use mobile technology to increase financial services CRM

Using mobile devices such as smartphones and tablets is one of the main ways that upscale financial services companies can increase customer interaction and build loyalty.

Affluent consumers, more than anyone else, expect to interact with their financial services representatives both in-person and not via with mobile devices such as smartphones and tablets. Providing a comprehensive and consistent mobile strategy for consumers will help to increase brand loyalty.

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Brett King & Movenbank gain momentum

Brett King knows a thing or two about banking - most of which he’d like to change!

For the last few months Brett’s disruptive banking startup, Movenbank has been full steam ahead closing $2.4Million in seed capital with VCs and seeing increasing coverage in local and international press.

Movenbank will be launching internationally in 2013 with the support of a local U.S. bank.

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Are you driving the change you’d like to see?

Dan Gregory, CEO of The Impossible Institute and regular panelist on the wildly popular The Gruen Transfer recently provided a compelling vision of the future of advertising and ad agencies to Marketing magazine.

“The rules have changed a bit, and I think we’re witnessing a not-so-slow death of interruptive advertising. “ Says Gregory, who will be speaking at the upcoming DARE Melbourne Showcase.

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Does Gen Y have a CRUSH on your brand?

Michael McQueen reviews “How Cool Brands Stay Hot” on his blog:

More than ever before, the youth market is as lucrative as it is big. Considering Gen Y possess 50 cents in every dollar of discretionary spending power, companies and brands ignore this target demographic at their peril. After all, businesses whose messaging, distributions channels and products are only geared toward older generations will find themselves increasingly irrelevant in the coming years.

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Awesome apps for event planners!

The events industry has always been frenetic and fast paced - if the rest of the world is getting faster then our industry is hitting lightspeed!

Fortunately for us, talented programmers the world over have heard our call to arms and have developed some truly incredible apps that helps us claw back a few precious minutes.

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The Mobile Payments Eco-System

From the Idea Engineers Blog:

Closed loop contactless cards, such as Octopus, Oyster & Ez-Link, has been gaining mainstream scale and has penetrated by major sectors such as transport, payment, and retailing. Contactless card technology can now expand its domain of applicability by adding contactless functionality to the mobile phone. The Near Field Communication (NFC) mobile service, which leverages the current contactless infrastructures, particularly those based on industry schemes like VISA or MasterCard, has in the last year seen some major announcements and implementations. In countries like Korea and Japan, services benefiting from the convergence of contactless card technology and mobile phones have already been introduced commercially, and these converging services are ubiquitous and successful.

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Mobile at PoS & Advertising

eriously...mobile at point of sale will change advertising as we know it

In Wikipedia, the universal arbiter of debates on definition or trivia, "Advertising" is defined as follows: a form of communication used to encourage or persuade an audience to continue or take some new action.

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