Flooded with options, where does one start when looking to purchase a property? The number one route is through word of mouth. Clever branding and a stellar experience can create endless strings of valuable leads. A few ingredients which I think would be essential, are:READ MORE
If you ask a banker what the biggest threat to their industry might be, the answer would likely be "blockchain"... the ominous-sounding technology that powers cryptocurrency and is proving something of a headache for banks trying to innovate their way out of the red tape of the past.
But that's only half the story...READ MORE
It seems almost counter-intuitive that big-data could help financial services be more human, could connect them to the emotional needs of their customers. As banks strive to get away from their image as cold, unfeeling entities, the truly future-proof fintech thinkers are looking beyond demographics to solve the problem of a digital entity trying to understand the analog heart.READ MORE
As automation and AI threaten to decimate our workforce, forward-thinking business leaders are looking at ways to maximize the potential of human innovation within the framework of technology. John Sweeney has three actionable tips for businesses looking to innovate in an AI world.READ MORE
2017 is very different from 2007. Social media, automation, buy-with-a-click, customer engagement, big data and the cloud are just some of the things that have, in just a few years, gone from being incredible to being normal. James O’Loghlin contests that it’s naïve to think the next 10 years won’t bring just as much change.READ MORE
From Sony to Microsoft, Adidas to Alcoa, and Billabong to Lego, many a brand has lost their mojo at one time or another. Michael McQueen shares key insights on how we can keep the pedal on momentum.From Sony to Microsoft, Adidas to Alcoa, and Billabong to Lego, many a brand has lost their mojo at one time or another.READ MORE
To respond to the ever growing demand amongst my clients, I'm launching my new book Innovation Wars, with the pre-orders starting on May 2nd. After the success of my previous book Mobile Ready, I've chosen to partner with Publishizer to build the support to produce an amazing innovation tool. You can pre-order the book here.READ MORE
Peter Sheahan is a best-selling author and internationally recognised thought leader on innovation and behaviour change. His latest research addresses the burning question posed by leading organisations throughout the world. How do you create a company that matters?
In this video, Pete introduces us to his forthcoming book - Matter: Move beyond the competition, create value and become the obvious choice. This game-changing work provides a workable blueprint to find your edge of disruption and become the obvious choice in the hearts and minds of your customers.
Visiting Australia in 2016, Pete is available to speak across the country from February the 11th - 17th.READ MORE
Achieving High Value Customer Experience Transformation and Rapid Compliance Without Breaking the Bank
When you drop a pebble in a pond the effect ripples out to the rest of the water, in the events industry the experiences we create are that pebble. It can be easy to forget, between meetings and briefs, that we are in the business of inspiring people - but we are, and it's a huge priviledge to be able to share the effect of these events with you.READ MORE
If they aren't in our hands, or in our pockets, they are under our pillows or infront of our faces.
Screen time - we dedicate more of our life to looking at laptops and phones than we do exercising or hanging out with loved ones and it's becoming a very worrying trend. We now have 12 month olds knowing their way around iPads before they learn to count, and when the sun is out valuable play time is being missed.READ MORE
In a recent UN/ICAO commissioned survey on the use of signatures in passports, a number of countries including the UK recommended phasing out the long held practice because it was no longer deemed of practical use. More significantly, however, is the emerging trend that has some parents, educators and lawmakers espousing their concern - when asked to sign most kids these days are simply writing their name - the art of the signature may soon be a lost art. A recent report in Gulf News disclosed that this is a global problem with kids in Canada, Tokyo, Hong Kong and elsewhere moving away from written signatures because they live their life through technology, but without the need to sign.READ MORE
For anyone working in the technology sphere, you will know that your consumers are no longer confining technology to their work lives. People are demanding technological intelligence in every facet of their lives - from data around their workouts to a home that echoes the Jetson lifestyle we all grew up in awe of.
As consumer demands continue to disrupt the status quo, even the IT & technology industries aren't safe from becoming irrelevant. Gen Y's & Gen Z's are their own computer experts and will soon no longer require an 'expert' as they continue to become one themselves. So how does this dynamic industry protect itself & ensure it offers something that no consumer can replicate? Embrace the home! As commuting becomes a thing of the past - the companies identifying & adapting to this need will truly thrive.READ MORE
The Big Pivot: Radically practical strategies for a warming world
What has until now been called green business, or sustainability, cannot be a side department or a niche conversation in the technology and IT industry. Instead, we must pivot — sometimes painfully, always purposefully — so that solving the world’s biggest challenges profitably becomes the core pursuit of business.READ MORE
Brett King is a globally renowned speaker and expert on shifting trends in banking. Technology & IT trends are the two biggest disruptors in finance, and the shifting demands of consumers is ensuring that further evolution in how banks interact with their stakeholders, via websites, apps and wearable tech, is absolutely vital for their survival.
In this blog post, Brett outlines the ways in which banks will need to evolve their IT / technology strategy to ensure they keep their customers engaged.
In 5 Years, 50% of revenue will be digital but where’s the revenue going to come from?READ MORE
Nike’s recent withdrawal from the fitness band market has raised some significant questions regarding the future direction of wearable technology.
Although the size of the market is predicted to grow exponentially by most industry experts such as Credit Suisse, which predicts the market to increase five-fold to $50 billion by 2017 and wearable technology appears to have already reached a high level of awareness amongst consumers.READ MORE
If you work in the IT & technology sector you will know first hand the difficulties faced when it comes to communicating.
You have an incredible understanding of such complex products & services that make you the best at what you do. But the problem is, to the average person, the language that you speak might as well be code!READ MORE
Technology is taking over the world! No this isn’t some doomsday naysayer trying to convince you that your children are robots – it’s simply fact.
Where we once used to put pen to paper, we now put fingers to keyboard or voice to iphone.
We all know the feeling of having a full on workday where we quietly say to ourselves ‘If I have to deal with one more angry customer, broken bone, cup of coffee today I will scream’.READ MORE
In a world of constant change, how can we predict whether the role we play at work will continue to exist for years to come? In this thought provoking & no holds barred interview with ABC Radio, disruption analyst Michael McQueen gives us an insight into what industries will shortly become obsolete.READ MORE
Apple CEO Tim Cook recently said something to a shareholder that you very rarely hear: take a hike. I’m paraphrasing, but only slightly.
At the company’s latest shareholder meeting, a think tank, NCPPR, pushed Apple to stop pursuing environmental initiatives like investing in renewable energy. Cook went on a tirade — or at least what passes for one from the very cool and collected CEO. He made it clear that he makes choices for reasons beyond just the profit motive. As he put it, “If you only want me to make decisions that have a clear ROI, then you should get out of the stock.”READ MORE
This name conjures up word and brand associations like high-tech, Facebook and big data. But think about the name in two parts.
Firstly, silicon - the raw material for most commercial semiconductors, the backbone of the digital world. Next, valley - a physical description of a geological depression with predominant extent in one direction.
Put the two words together and we have the metonym for the US high-tech industry. This physical, analogue place has been driving digital innovation and the creation of cyberspace for decades. There is a certain irony in this.READ MORE
Everywhere you look right now, there are carriers trying to muscle in on the mobile wallet and payments space and rightly so. There are already a plethera of mobile carriers fully engaged in mobile payments right now, from Safaricom in Kenya, Orange (with Barclays) in the UK, the list goes on.READ MORE
The core problem with credit cards today for consumers is that they are fundamentally designed to encourage spending, in order to generate revenue for card companies and issuing banks. While debit cards are marginally better for consumers on an interest rate perspective, the lack of visibility on spend and overdraft fees means that in the US the average consumer pays $225.00 in fees per year on a debit card/checking account – that includes all those “free” checking accounts, which are anything but!READ MORE
In the ever-growing world of smartphones and smartphone users, one thing has become fairly clear: We all love our own phone, but we hate yours. A self indulgent view of life amongst mobile & social technologies.
Mobile life has become the norm, but it doesn’t mean we all have equal ideas about it.READ MORE
There is no doubt that strategies around mobile banking are in the top five priorities for any financial institution. Even with this focus, many bankers have a difficult time making the paradigm shift that is required to build a great mobile banking application.READ MORE
Technology is evolving and the status quo is being disrupted on a daily basis. Nowhere is this more evident than in the Financial Services sector.
In my short video, I will equip those working in this challenging industry, with the tools to reinvent they way they conduct themselves in business.
Such tools include:
Where you sit on the relevance curve - is your business soon to be obsolete?
How to spot the warning signs that you need to reinvent
How you can innovate to stay ahead of the pack
Through working with some of the biggest brands in the country I have seen first hand, the importance of not only staying abreast of the relevance curve, but of reinvention in keeping your brand competitive.READ MORE
I recently took the bold step of deleting Facebook... and the experience was incredibly revealing.
Now I guess I should be clear up front. I haven't dropped out of the Facebook world entirely – doing so would spell almost certain death socially and commercially. However, a few weeks ago I did take the dramatic step of deleting the Facebook App off my smartphone and only checking my feed when on my laptop.READ MORE
San Francisco startup Coin today announced its first product — a credit card-sized device that digitally stores up to eight credit, debit, gift, or membership cards, and lets you switch between them by pressing a circular button on its surface.
It works with conventional ATMs and payment terminals but all is not as smooth as it seems. Here, Banking innovator and founder of Moven Bank Brett King, looks at the potential pitfalls of this product & what it means for the future of banking.READ MORE
Anders Sorman-Nilsson is a Sydney-based global futurist and innovation strategist whose clients include Apple, Johnson & Johnson, and the Commonwealth Bank, as well as his mum's local bricks and mortar menswear shop in Sweden.
In this insightful excerpt from his new book 'Digilogue' Anders reminds us that whilst the world is going tech crazy, there is still very much a place for the traditional; from the analogue Christmas card to the time spent creating a holiday feast. The perfect balance between the past and future is where enduring businesses & brands will prosper.
As a special offer to celebrate the close of 2013, when you confirm Anders to speak at a conference or event before 31st January 2014, you will receive 50 copies of his book 'Digilogue: How to Win the Digital Minds and Analogue Hearts of Tomorrow's Customer' complimentary.READ MORE
On 11 September 2001 the world stood still — it was a crisis almost beyond imagining.
When the first plane crashed into the World Trade Center in New York, the world was shocked.
As the second plane crashed into the towers and the world realised it was not an accident, the scale of the horror became apparent.
As far as crises go, September 11 was monumental and the images we saw on that terrible day will be seared into our memories forever.
And yet even that crisis created new opportunities.READ MORE
Anders Sorman-Nilsson is a speaker and researcher at the very forefront of futurism. Through his think tank Thinque, Anders works with some of the planet's biggest companies to anticipate trends that will disrupt their business.
In this article, through his passion for bringing the digital minds together with the analogue hearts of each business, Anders looks at how companies are going to be impacted by a workforce & consumer base that has never known a world without smart phones & online gaming...READ MORE
Scott is a visionary and banking innovator who, as Movenbank's Chief Mobile Officer is poised to disrupt the banking services industry with a mobile-centric offering unlike any other. In this fascinating piece Scott explores what our physical money actually means and how we can expect this to change in the not so distant future.
Some say that it makes the world go round, others call it the root of all evil. But what exactly is money? Why do we need it? And where did it come from?READ MORE
I'm 30,000 feet in the air. I am currently west of Chicago en route from JFK to LAX.
Because I was delayed from JFK and have a connection in LAX to Sydney, which I could well miss, I am nervously following our progress on www.flightstats.com, which is tracking AA181 live.
I am browsing the web from 30,000 feet on www.gogoair.com ... live.READ MORE
Brett King has unraveled the secrets of marketing to Gen M, the 'multi-tasking generation'.
Already a force to be reckoned with and driving unprecedented change in the banking industry, Brett knows how the psychology of buying is changing now that the digital natives have come of age.
This is a new generation. One that no longer needs or wants direct interaction with a brand - traditional marketing doesn't work and they are pathologically adverse to being marketed at.
It's no longer about storefront vs ecommerce, it's about more than having a Facebook page. To survive your business needs to understand how Gen M connect to the world around them and how they experience retail - and more importantly how the retail experience needs to become almost entirely disconnected from the traditional model of sales marketing.
In this disturbing and insightful piece for The Huffington Post, Brett King outlines the changes that are happening in a Gen M dominated retail world, and how you can get on board.READ MORE